TERMS AND CONDITIONS

Terms and Conditions

Welcome to the APEX ED website. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms, together with our Privacy Policy, govern APEX ED’s relationship with you in relation to the use of this website.
References to “APEX ED”, “we”, “us”, or “our” refer to the owner and operator of this website, whose registered ofﬁce is 20–22 Wenlock Road, London, N1 7GU, England.
References to “you” or “your” refer to any user, visitor, or viewer of this website.

APEX ED provides this website and its associated services subject to the terms and conditions set out in this Agreement. By accessing or using this website, you conﬁrm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of this Agreement, you must not access or use the website.
Your continued use of the website constitutes acceptance of all terms contained herein. It is the responsibility of each user to review and understand these Terms prior to engaging in any transaction or enrolment.
APEX ED grants you a personal, non-transferable, and non-exclusive licence to access and use its materials, platforms, and software on a personal device, subject to these Terms. You must not, and must not permit any third party to, copy, modify, adapt, create derivative works from, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software or materials. You may not sell, assign, sublicense, or otherwise transfer any rights in the materials or software.
You agree not to modify any content in any manner and not to access APEX ED products or services through any means other than the ofﬁcial interfaces and platforms provided by APEX ED.
By registering with the APEX ED website, you conﬁrm that you are of legal age and have the legal capacity to enter into a binding contract. You agree to provide information that is accurate, complete, and up to date when completing any registration or enrolment process. Where required, you also agree to provide valid and current photographic identiﬁcation for veriﬁcation purposes.
You are responsible for keeping your registration information accurate and up to date. If APEX ED reasonably believes that any information provided is inaccurate, incomplete, misleading, or that these Terms have been breached, APEX ED reserves the right to suspend or terminate your account and restrict access to its website and services.
The awarding body associated with a programme may be subject to change. Any replacement awarding body will be a regulated organisation of equivalent standing and will offer comparable recognition and progression opportunities.
It is the student’s responsibility to ensure that they meet the stated entry requirements for their chosen programme prior to enrolment. Failure to meet these requirements may result in withdrawal from the programme and may affect eligibility for certiﬁcation.

APEX ED is committed to protecting your privacy. Users are encouraged to refer to the Privacy Policy for detailed information on how personal data is collected, processed, stored, and used.
By accepting these Terms, you consent to the collection, use, and disclosure of your personal information by APEX ED in accordance with the Privacy Policy.

To access certain services or make a purchase through APEX ED, you are required to create a user account and set a password. You are responsible for maintaining the conﬁdentiality of your account credentials and for all activities carried out under your account.
You agree to:

Notify APEX ED immediately of any unauthorised use of your account or any breach of security; and
Ensure that you log out of your account at the end of each session.

APEX ED shall not be liable for any loss or damage arising from your failure to comply with these security obligations.

You acknowledge and agree that all content and materials made available on or through the APEX ED website—including, but not limited to, text, data, images, graphics, audio, video, software, and other materials—are protected by copyright, trademarks, service marks, patents, or other proprietary rights and applicable laws.
You must not, without prior written authorisation from the relevant rights holder, use, reproduce, copy, modify, publish, distribute, transmit, sell, or otherwise exploit any content made available through the website, whether in whole or in part.

These Rules of Conduct apply to your use of the APEX ED website and to any content you submit, upload, post, or otherwise make available through the website, including text, data, images, audio, video, messages, ﬁles, or other materials (“User Submissions”).
You must not, in connection with the website, upload, post, transmit, or otherwise make available any User Submission that:

Is unlawful, defamatory, libellous, pornographic, sexually explicit, or plagiarised;
Infringes any patent, copyright, trademark, trade secret, or other intellectual property or proprietary right;
Breaches any duty of conﬁdentiality arising from a contractual, professional, or ﬁduciary relationship;
A reasonable person would consider harassing, abusive, threatening, harmful, obscene, excessively violent, or otherwise offensive;
Violates any individual’s rights to privacy or publicity, constitutes misrepresentation, or amounts to hate speech;
Violates, or encourages others to violate, any applicable law, regulation, or legal obligation;
Promotes or facilitates unsolicited electronic communications or spam; or
Contains viruses, malware, Trojan horses, worms, or any other harmful or disruptive code or software.

Access to APEX ED materials and services requires a properly conﬁgured and functional internet connection. An internet connection is required both to complete purchases and to access learning materials and assessments.
You are solely responsible for obtaining and maintaining internet access. Any data, usage, or connectivity charges imposed by your network provider or service provider are your responsibility and will depend on your individual tariff or service agreement.
APEX ED does not warrant or guarantee the quality, speed, availability, or reliability of internet connectivity accessed through personal or work-issued devices. Connectivity may be affected by factors including, but not limited to, your service provider, data plan, device conﬁguration, or organisational network policies. APEX ED accepts no responsibility for connectivity issues arising from these factors. For assistance with connectivity, you should contact your network or service provider directly.
Where access to the APEX ED website or platform is unavailable due to a technical issue reasonably attributable to APEX ED, we may, at our discretion, offer appropriate remediation. This may include, but is not limited to, the issuance of a credit for incomplete assessments or learning activities. Any such matters will be reviewed and addressed on a case-by-case basis.

The APEX ED website may contain links to third-party websites or resources. These links are provided for convenience only. APEX ED has no control over the content, availability, or operation of such external websites or resources and does not endorse them.
You acknowledge and agree that APEX ED is not responsible for, and shall not be liable for, the availability, content, accuracy, advertising, products, services, or policies of any third-party websites or resources.
APEX ED shall not be responsible or liable, whether directly or indirectly, for any loss or damage caused or alleged to be caused by, or in connection with, your use of or reliance on any content, goods, or services made available on or through any third-party website or resource.

APEX ED uses reasonable endeavours to ensure that information made available on the website is accurate and up to date. However, content, programme details, pricing, and other information may occasionally contain typographical errors, inaccuracies, or omissions and may not always be complete or current.
To the fullest extent permitted by law, APEX ED makes no representations or warranties regarding the accuracy, completeness, or currency of information on the website and accepts no liability for any loss or damage arising from reliance placed on such information by you or any third party.
APEX ED reserves the right, at any time and without prior notice or liability, to amend, update, or remove website content, including prices, descriptions, marketing materials, or documents, provided that such changes do not materially affect the quality of the services or programmes offered.

Your use of the APEX ED website is at your own risk. To the fullest extent permitted by law, APEX ED, including its ofﬁcers, directors, employees, afﬁliates, licensors, suppliers, and service providers, disclaims all warranties, whether express or implied, in connection with the website and your use of it.
APEX ED makes no warranties or representations regarding the accuracy or completeness of website content or the content of any third-party websites linked to it. APEX ED accepts no

responsibility or liability for:

Errors, omissions, or inaccuracies in content;
Personal injury or property damage resulting from access to or use of the website;
Unauthorised access to or use of secure servers or stored personal information;
Bugs, viruses, Trojan horses, or other harmful components transmitted by third parties; or
Any loss or damage arising from the use of content made available via the website.

APEX ED does not warrant, endorse, or assume responsibility for any third-party website, product, service, or promotion and is not responsible for monitoring transactions between users and third-party providers. No advice or information obtained from APEX ED shall create any warranty not expressly stated in these Terms.

To the fullest extent permitted by law, APEX ED shall not be liable for any direct, indirect, incidental, special, punitive, or consequential loss or damage arising from or in connection with:

Errors, inaccuracies, or omissions in website content;
Personal injury or property damage arising from website access or use;
Interruption or failure of website services or transmissions;
Use of or reliance on any content made available through the website.

This limitation applies whether liability arises in contract, tort, negligence, or otherwise, and whether or not APEX ED has been advised of the possibility of such loss.
You acknowledge that APEX ED is not responsible for user-generated content or for any offensive, defamatory, or unlawful conduct of third parties, and that any associated risk rests entirely with you.
The website is operated from England. Users accessing the website from outside England do so at their own initiative and are responsible for compliance with applicable local laws.

To the fullest extent permitted by law, APEX ED shall not be liable for any direct, indirect, incidental, special, punitive, or consequential loss or damage arising from or in connection with:

Errors, inaccuracies, or omissions in website content;
Personal injury or property damage arising from website access or use;
Unauthorised access to secure servers or personal data;
Interruption or failure of website services or transmissions;
Malware or harmful code transmitted by third parties; or
Use of or reliance on any content made available through the website.

APEX ED is committed to maintaining academic integrity and the credibility of its qualiﬁcations. Academic misconduct includes any attempt by a student to gain an unfair advantage for themselves or others through unauthorised means. This includes, but is not limited to, collusion, deceit, plagiarism, and cheating.

Collusion refers to unauthorised collaboration between two or more students in the preparation or submission of assessed work intended to be presented as individual work.
Deceit includes misrepresentation or failure to disclose relevant information, including the submission of work that has been, or will be, used for assessment elsewhere.
Plagiarism is the presentation of another person’s words, ideas, images, or work as one’s own without proper acknowledgement.
Cheating includes any attempt to gain an unfair advantage in assessments or examinations, or assisting others to do so, including impersonation or unauthorised access to assessment materials.

Students are expected to uphold high standards of academic honesty and to cooperate in protecting the integrity of the assessment process. APEX ED reserves the right to take appropriate action where academic misconduct is identiﬁed.

These Terms and Conditions are governed by and construed in accordance with the laws of England. Any dispute or claim arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England.

APEX ED handles personal data in accordance with its Privacy Policy and applicable data protection legislation. Full details of how personal information is collected, used, stored, and protected are set out in the Legal, Privacy & Cookies, section of the APEX ED website.
By using the website or engaging with APEX ED services, you acknowledge and agree to the processing of your personal data as described in the Privacy Policy.
APEX ED is committed to protecting the privacy of its learners, staff, and other stakeholders and to complying with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal data is collected and processed lawfully, fairly, and transparently, used only for speciﬁed and legitimate purposes, stored securely, and not disclosed unlawfully to any unauthorised third party. Individuals will be informed of the purpose for which their data is collected and how it will be used.

APEX ED is committed to fostering an inclusive culture and environment in which learners, staff, and visitors are treated with dignity and respect, and where the principles of equality and diversity are actively upheld.
APEX ED seeks to ensure that all individuals are able to realise their potential and are not subject to unfair barriers or disadvantage. Discriminatory behaviour will not be tolerated on the basis of any protected characteristic recognised under applicable equality legislation, including but not limited to:

Age
Race
Gender reassignment
Religion or belief
Marital status
Sex
Sexual orientation
Disability
Pregnancy and maternity

APEX ED is committed to maintaining a safe and healthy environment for learners, staff, contractors, visitors, and any other persons who may be affected by its activities.
Reasonable steps are taken to identify, manage, and, where practicable, reduce risks to health, safety, and welfare. APEX ED aims to ensure that all activities are conducted in a safe manner and in accordance with applicable health and safety legislation and guidance.

Upon completion of all required modules, assessments, assignments, or examinations, and following internal marking and veriﬁcation by APEX ED, certiﬁcation by the relevant awarding body may take between one to three months, depending on the awarding body’s processes and veriﬁcation schedules.
APEX ED does not guarantee direct or unconditional progression to a university degree or postgraduate programme. Progression is subject to the individual entry requirements, admissions criteria, and decision-making processes of the receiving university, as well as the learner’s qualiﬁcations, experience, and application.

APEX ED uses Stripe as its payment service provider for the secure processing of online payments. Stripe provides a PCI DSS Level 1 compliant payment gateway and processes payments in accordance with industry-recognised security standards.
Stripe applies a range of security measures, including fraud screening, IP address monitoring, and 3D Secure authentication. All sensitive payment data processed through Stripe is protected using internationally recognised 256-bit encryption standards.
Stripe is compliant with the Payment Card Industry Data Security Standard (PCI DSS) and is subject to regular security reviews and audits. Stripe is also a member of the PCI Security Standards Council (PCI SSC), which sets global standards for payment card security.
A secure payment session can be identiﬁed by the presence of “https://” in the website address and/or a padlock symbol displayed in the browser. These indicators conﬁrm that information transmitted during payment is encrypted.
Where payments are made on a recurring basis, instalments are normally collected monthly unless otherwise agreed in writing. The duration of instalment plans varies depending on the programme of study.
Requests to cancel future recurring payments must be submitted by email to [email protected]. Cancellation of recurring payments does not remove any outstanding ﬁnancial obligations already incurred under an agreed payment plan.

Once payment has been received and course materials have been made available to the student via the online dashboard or downloaded, refunds are not available after fourteen (14) days from the date of access. This does not affect your statutory rights.
Course materials and access to modules and assessments are provided for a period of ﬁve (5) years from the date of enrolment. In exceptional circumstances, this access period may be extended at the discretion of APEX ED.
Assessments may be re-sat as many times as required within the ﬁve-year access period, provided all tuition fees and instalment payments have been paid in full.
Failure to maintain agreed monthly payments may result in a £50 administration fee and temporary suspension of access to the online learning platform.
If payments are not made when due, or if payment terms are seriously or repeatedly breached, the outstanding balance may become payable immediately. Students’ credit records may be affected, legal action may be taken to recover outstanding amounts, and students will be responsible for any reasonable recovery costs incurred.
All tuition fees and instalment payments must be fully settled before the release of the ﬁnal awarding body certiﬁcate (digital copy). Printed certiﬁcates are produced individually upon request and are subject to a £45 fee.
From time to time, APEX ED may offer scholarships or fee reductions to eligible students. Such awards are subject to speciﬁc eligibility criteria, conditions, and availability and apply only to the programme for which they are granted. Scholarships are non-transferable, considered on an individual basis, and apply to tuition fees only unless otherwise stated.
All programme fees are listed and payable in British Pound Sterling (GBP). APEX ED is not responsible for exchange rate ﬂuctuations or any bank or transaction charges applied by ﬁnancial institutions or payment providers.

From time to time, APEX ED may offer scholarships to eligible students. Such awards are subject to speciﬁc eligibility criteria, conditions, and availability and apply only to the programme or enrolment for which they are granted.
Scholarships and fee reductions:

APEX ED reserves the right to withdraw or amend scholarship schemes at any time prior to enrolment.

Terms and Conditions

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